Refund policy

Tarquin operates a return policy in line with statutory requirements and then at our discretion.

Returns accepted automatically for 30 days
Final sale, or End of Line items, cannot be credited.

REFUNDS

If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 30 days for a full refund - no questions asked. However please note that we cannot refund freight charges on delivery and return of goods, unless agreed with us.

GOODS DAMAGED IN TRANSIT

If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. In order to hold the carrier to account for the damage please photograph the damage and note we may ask that you return the damaged product (or fragments which demonstrate reasonable evidence of damage in the case of international orders) to us for assessment.

METHOD OF REFUNDS

Tarquin will refund to your credit card, or make other arrangements as may be agreed between us.

HOW TO MAKE A RETURN

All we ask is that you print and fill in the Returns Form below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt.

RETURNS INFORMATION

Please return to our warehouse with a print out of your original receipt:

Tarquin
Access 1016
134 Ashley Road
St Albans
AL1 5JR,
UK